the 3rd generation quantum resonance magnetic analyzer support Win2K/XP/Vista/Win7 ( 32 bits and 64 bits )/Win8 system
If quantum resonance magnetic analyzer runing on any system and get error window about encrytpion key error
That's because encryption key ID do not compatible with software security number.
If about database problem, please reinstall the software again by other store way
If without error just can't get report, it is compatible problem. Means your analyzer do not support this computer system.